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Supported Formats for Content Delivery Network
 
 
 
DRM - Encrypting Your Media
 
DEFINITIONS

Digital Rights Management (DRM) - A system used to encrypt digital media and deliver license keys to decrypt that media to authorized End Users.
PlayStream Customer - The content or streaming media owner that holds an account with PlayStream.
End User - The consumer (listener or viewer) of the PlayStream Customer’s media.
Acquisition URL - The address of the Web server where an End User will be sent if they don't have a license to play content.

 
What Is Encryption?
Encryption is a way of protecting your media with a unique Content ID for the purpose of data security. In order to access the encrypted media, End Users must acquire a license key and that allows for decryption and playback. Without this license key, encrypted media will not play.
 
PLEASE NOTE: If you have already upgraded your Windows Media Player to version 10, your Windows Media Encoder will no longer be able to stream live with DRM. You will receive an error reading: "Unknown error 8004C02D". We suggest running your encoder on a computer that still has Windows Media Player version 9. If you have already upgraded to version 10, you will need to remove your Windows Media Encoder and do a System Restore back dated to September 1st, 2004. Microsoft is working on this issue, but at the moment this is the only solution. This issue does not affect people attempting to view protected content on the Windows Media 10 player, only those encoding content. Your end-users will be able to receive your live broadcast using Windows Media Player 9 or 10.
 
ENCRYPTION OPTIONS

Option A: Encrypting On-Demand Media from Your PlayStream Account
Option B: Encrypting On-Demand Media using the Windows Media Encoder 9 Series and an Encoder Profile
Option C: Encrypting Live Streaming

 
On-Demand Media - There are two options for encrypting On Demand media.
  1. Media can be encrypted from your PlayStream Account Manager (recommended).
  2. Media can be encrypted locally at your computer using the Windows Media Encoder 9 Series (link to Windows Media Encoder download) and an Encoder Profile that you generate from the Digital Rights Management center of your PlayStream Account.
Please Note: Once you have encrypted an On-Demand media file, it is encrypted forever. If you want to use the media for unencrypted purposes at a later time, make sure you have backup copies of your original source files.
 
Encryption Option A: Encrypting On-Demand Media from Your PlayStream Account
  1. Login into your PlayStream account at www.playstream.com using your PlayStream Customer Login and Password.
  2. Click on the "Manage Your Content" icon.
  3. Click on the small "Manage Content" icon for the content that you want to encrypt.
  4. Select the file or files you wish to encrypt.
  5. Click the "Encrypt" button above the content list.
  6. On the DRM encryption page, leave the Custom SKU blank if you are not already using SKU’s or do not know what a SKU is. If you are using SKU’s for your media, enter them here.
  7. Select the "Uniquely" radio button to encrypt each piece of media with a unique Content ID and Key ID which requires a license key for each piece of content.  Or, you can choose single key profile which encrypts all the content using the same key to allow a single license key to work for all content encrypted with that profile.
  8. Leave the license URL as the default value: https://www.playstream.com/license/
    (Please note that if you change this and have not taken the steps to set up a license acquisition URL, your end-End Users will not be able to acquire a license to play your encrypted media)
  9. BEFORE YOU PROCEED, NOTE THAT ONCE YOUR MEDIA IS ENCRYPTED, IT IS ENCRYPTED FOREVER! WE STRONGLY SUGGEST THAT YOU HAVE BACK UP COPIES OF YOUR CONTENT PRIOR TO ENCRYPTION.
  10. When you are ready, click "Encrypt."
  11. After your content is encrypted, click the "Back" button on the page to return to the "Services & Content" section. Encrypt additional content as desired.
 
Encryption Option B: Encrypting On-Demand Media using the Windows Media Encoder 9 Series and an Encoder Profile
 
Step 1 of 3 - Create an Encoder Profile
 
What is a "Encoder Profile"?
An Encoder Profile is a file you create and download that contains information that will be imported into the Windows Media Encoder. The Encoder Profile encrypts the stream and generates the Content ID that you associate with a subscription.
 
How to Create an Encoder Profile
  1. Login into your PlayStream account at www.playstream.com using your PlayStream Customer Login and Password.
  2. Click on the "Secure Your Media" icon in the blue box field.
  3. Click "View" under the "Encoder Profile" heading.
  4. Click the "Create New" Profile button.
  5. Enter a name for the Encoder Profile.
  6. If you do not have a SKU, enter the name of the Encoder Profile again. This is HIGHLY RECOMMENDED and will help you manage your list of Encoder Profiles later.
  7. Leave the Acquisition URL as the default value https://www.playstream.com/license if you are going to have PlayStream deliver the licenses for you.
  8. Enter a Password for the Encoder Profile. This is to ensure that Encoder Profile is secured.
  9. Enter a description. This is optional.
  10. Click "Create."
  11. Click "Download" on the next page. Please note you can only download the Encoder Profile once. If you lose the downloaded file, you will have to delete the Encoder Profile from your the Encoder Profile list and recreate it.
  12. Copy the KeyID text and save it in a place where you can use it later.  You will need it to configure the encoder.
  13. Click the "Back" button to return to the Encoder Profile list.
 
Step 2 of 3 - Add an Encoder Profile to a Subscription
 
How to Add an Encoder Profile to a Subscription
  1. Login into your PlayStream account at www.playstream.com using your PlayStream Customer Login and Password.
  2. Click on the "Secure Your Media" icon in the blue box field.
  3. Click "View" under the "Encoder Profile" heading.
  4. Select the check box next to the Encoder Profile to add to the subscription.
  5. Click the "Add to Subscription" button above the Encoder Profile list.
  6. Choose a subscription from the drop down list.
  7. You will see a confirmation message if the Encoder Profile has been successfully added to the subscription.
  8. Click the "Back" button to be return to the Encoder Profile list.
  9. Check the content associated with a subscription by clicking on the "Secure Your Media" icon in the blue box field; Click "View" under the "Subscription/Permissions" heading, then Click the "View" hyperlink next to the subscription for which you want to see the content.
 
Step 3 of 3 – Setup the Windows Media Encoder 9 Series
 
How to Setup the Windows Media Encoder
  1. Start the Windows Media Encoder.
  2. In the New Session Wizard, click "Convert a File."
  3. Browse and select a source file.
  4. Enter an output file name or leave the default.
  5. Click "Next."
  6. Select the type of content distribution you would like to use, usually Windows Media Server (Streaming.)
  7. Choose your encoding options.
  8. Click "Next."
  9. Enter your display information. This is optional.
  10. Click "Next."
  11. Deselect the "begin converting when I click finish" checkbox.
  12. Confirm the information you have entered and click "finish."
  13. When the file is finished, click the "properties" button on the toolbar.
  14. In the tabbed box that appears, click the "security" tab.
  15. Select the checkbox labeled "use DRM security to protect content from unauthorized use."
  16. In the text field named "DRM profile", enter the name of the Encoder Profile you created.
  17. Enter a description. This is optional.
  18. In the text field named "Key ID", enter (or cut and paste) the Key ID generated at the PlayStream Web site for the Encoder Profile name you entered.
 
Encryption Option C: Encrypting Live Streaming
 
Live Streaming
Live streaming media must be encrypted locally at your computer using the Windows Media Encoder 9 Series (link to Windows Media Encoder download) and an Encoder Profile you generate from the Digital Rights Management center of your PlayStream Account.
 

Please Note: If you archive an encrypted live stream at the time of a Webcast, the resultant On Demand file produced by the Windows Media Encoder 9 Series will also be encrypted using the same Profile information.

If you have already upgraded your Windows Media Player to version 10, your Windows Media Encoder will no longer be able to stream live with DRM. You will receive an error reading: "Unknown error 8004C02D". We suggest running your encoder on a computer that still has Windows Media Player version 9. If you have already upgraded to version 10, you will need to remove your Windows Media Encoder and do a System Restore back dated to September 1st, 2004. Microsoft is working on this issue, but at the moment this is the only solution. This issue does not affect people attempting to view protected content on the Windows Media 10 player, only those encoding content. Your end-users will be able to receive your live broadcast using Windows Media Player 9 or 10.

 
Step 1 of 3 - Create an Encoder Profile
 
What is an "Encoder Profile"?
An Encoder Profile is a file you create and download that contains information that will be imported into the Windows Media Encoder. The Encoder Profile encrypts the stream and generates the Content ID that you associate with a subscription.
 
How to Create an Encoder Profile
  1. Login into your PlayStream account at www.playstream.com using your PlayStream Customer Login and Password.
  2. Click on the "Secure Your Media" icon.
  3. Click "View" under the "Encoder Profile" heading.
  4. Click the "Create New" Profile button.
  5. Enter a name for the Encoder profile.
  6. If you do not have a SKU, enter the name of the Encoder Profile again. This is HIGHLY RECOMMENDED and will help you manage your list of Encoder Profiles later.
  7. Leave the Acquisition URL as the default value (https://www.playstream.com/license).
  8. Enter a Password for the Encoder Profile. This is to ensure that Encoder Profile is secured.
  9. Enter a description. This is optional.
  10. Click "Create."
  11. Click "Download" on the next page. Please note you can only download the Encoder Profile once. If you lose the downloaded file, you will have to delete the Encoder Profile from your the Encoder Profile list and recreate it.
  12. Click the "Back" button to return to the Encoder Profile list.
 
Step 2 of 3 - Add an Encoder Profile to a Subscription
 
How to Add an Encoder Profile to a Subscription
  1. Login into your PlayStream account at www.playstream.com using your PlayStream Customer Login and Password.
  2. Click on the "Secure Your Media" icon in the blue box field.
  3. Click "View" under the "Encoder Profile" heading.
  4. Select the check box next to the Encoder Profile to add to the subscription.
  5. Click the "Add to Subscription" button above the Encoder Profile list.
  6. Choose a subscription from the drop down list.
  7. You will see a confirmation message if the Encoder Profile has been successfully added to the subscription.
  8. Click the "Back" button to be return to the Encoder Profile list.
  9. Check the content associated with a subscription by clicking on the "Secure Your Media" icon in the blue box field.; Click "View" under the "Subscription/Permissions" heading, then Click the "View" hyperlink next to the subscription for which you want to see the content.
 
Step 3 of 3 – Setup the Windows Media Encoder 9 Series
 
How to Setup the Windows Media Encoder
  1. Follow all the steps of the tutorial located here: www.playstream.com/support/live_tutorial.aspx#9
  2. After you have completed the encoder tutorial to set up your encoding session, Click on the "Properties" button on the toolbar.
  3. In the tabbed dialogue box that appears, click the "Security" tab
  4. Check the checkbox labeled "Use DRM security to protect content from unauthorized use."
  5. In the text box marked "DRM profile" enter the name of the DRM Profile you created.
  6. Enter a description if so desired. This is optional.
  7. In the text box marked "Key ID" enter (or cut and paste) the Key ID generated at the PlayStream Web site for the DRM profile name you entered.
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